FAQ

How do I redeem 20% with the Mix & Match offer?
The Mix & Match offer is an offer only redeemable for ring styles. In order to qualify for this offer and receive 20% off, you must purchase 3 or more rings to create your own pack. Once 3 ring styles or more have been added to the cart, a discount code will automatically deduct 20% on in the basket. This is a set offer for the Mix & Match page only.
Promotional Codes.
All promotional codes can be entered at the checkout. Promotional codes cannot be redeemed for the Mix & Match offer unless less than 3 rings are being purchased. All promotional codes are not to be used in conjunction with any other codes.
How do I know my ring size?
All ring styles come in two sizes of S/M & M/L and any further information regarding the diameter size for each ring is listed on each product page.
Where is my confirmation/dispatch email?
Once you have successfully placed an order, you will be sent an email of confirmation from our team. Once the order has been dispatched you will be sent another email.
How long will it take for my order to arrive?
Depending on the shipping method, our team aims to dispatch all orders as soon as possible. An order can take up to 1-5 working days within the UK and international orders can take 15 working days. If your order hasn't arrived within this time frame, then please contact us through our contact page or email us directly at contact@mazejewellery.com with all your contact details so we are able to locate your parcel.
Do you ship worldwide?
We ship globally to most countries. Proceed to checkout to find out more information. International shipping charges apply.
I have received the wrong item or an item is missing?
Please contact us through our contact page or send an email to contact@mazejewellery.com - Our team will be in touch as soon as possible.
How do I find out about offers and new collections?
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